How do I keep track of what is working and how best to support my employees?

The corporate world leaders have begun to address mental wellbeing in the workplace. Many workplaces hold workshops, seminars, and regular sessions to raise consciousness about and actively engage with mental wellbeing. However, tracking each employee’s progress in an organization can be difficult. It can be confusing to understand which strategies are impacting the team positively or negatively. Not being able to evaluate the effectiveness of the strategies, prevents HR leaders from choosing the most optimal strategies for the team. Manah Wellness recognized this issue and created the Wellbeing Console as a solution.

The Wellbeing Console is tailored to help HR leaders and managers better understand their team’s mental wellbeing. It has multiple features that facilitate tracking employee wellbeing and engagement with mental health programs.

This blog will cover the console’s key sections and how to take the most advantage of the same to be able to support and understand what is best for your employees.

Overview of the Console

The Wellbeing console works as a central hub for tracking employee mental health engagement. It opens up with an overview section, that displays basic metrics in numerical and graphs to allow for easy tracking of strategies. Let us take a look at some of the metrics:

Target users and sign-up metrics: Here, HRs can see the number of target users, total sign-ups, and the success rate. This allows one to track the success rate, too, giving HR insight into participation and program reach.
Visual engagement metrics: There are multiple graphs on the overview. These graphs hold crucial information that can explain compatibility and engagement with the wellbeing strategies. Here are some of the graphs:
User engagement trends: Employees can use the many features on Manahverse like journaling, mood boarding, tools, video, and more. This allows HRs to identify the
Assessments engagement trends: ManahWellness offers various assessments to evaluate emotional wellbeing states. The engagement with these assessments can be tracked to understand whether employees are using these tools to their advantage.
Testimonials: Employee testimonials are essential when curating wellbeing programs. These testimonials provide HR with qualitative feedback on program impact and allow HR to identify issues with the programs.

Mood analytics for real-time wellbeing

Now that HR leaders have gotten an overview of the overall wellbeing in the workplace, it’s time to dive deeper. The mood analytics section provides more nuanced insights into employee emotional wellbeing. These features are crucial to take advantage of to optimize workplace emotional wellbeing. Let us see what we can find:

Understanding mood analytics:

Mood analytics can be used to track mood trends and gain insight into the emotional landscape of the workforce. Manahverse sends mood check-ins to your employees to help them track their moods. HR leaders can see the number of mood check-ins, the number of mood check-ins ignored, and the utilization rate.

Graphical analysis of engagement:

User Engagement with Mood Check-Ins: These allow HR leaders to understand whether employees are engaging with mood check-ins. If there is less engagement and high levels of wellbeing, perhaps the employees struggling are not engaging with mood check-ins.
Mood Intensity and Analysis: These show the various kinds of moods and the number of employees that feel these moods. It allows HR leaders to find key information which allows them to understand the current wellbeing state of their workplace.

Emotional Health Assessment (EHA)

Emotional health assessments are standardized tests that can evaluate the emotions and wellbeing state of a person. This provides a comprehensive insight into mental health and help identify specific areas of risk. This section is vital for employee wellbeing. Here are some key metrics:

Total assessments taken and unique user count: These numbers indicate the overall reach of the assessments. HR leaders can encourage engagement with these assessments if unique user count is relatively low.
Critical data points and risk zones: Through the wellbeing console, there are graphical representations of the portion of employees that are in risk of various mental health issues. Some of these are anxiety, depression, and stress. HR leaders can understand which specific mental health challenges need to be addressed urgently.
Reflection sessions: This shows the number of time users have taken reflection sessions after the assessment. Reflection sessions plays an integral role in self-assessment and allows users to understand what exact risks to combat

Tracking and supporting emotional health coaching

The section called sessions, allows HR to track and support these sessions employees are attending to improve their emotional wellbeing. These are personal one-on-one sessions that allow employees to discuss their specific pain points with experts in the field that can help them navigate their problems. There are different sessions:

Emotional Health Coaching
Emotional Check-Ins
Counseling Sessions

Here is what HRs need to track:

Total coaching and counseling sessions: The numbers under these will demonstrate the popularity and engagement of these services. HR leaders can understand whether there is a hesitancy to seek help if the number is relatively low. Heavily encourage the use of these tools, and include it in policy if required.
Unique users and cancelled sessions: Tracking the number of unique users and cancelled sessions will allow you to understand accessibility or scheduling issues. If there is a high unique user number and cancelled sessions, it means employees are seeking help but due to logistical restraints or others, could be hindering the journey. This requires further investigation to understand the specific areas creating blocks for employees.

Group sessions for community support

Group sessions are integral to the workplace emotional wellbeing since it builds a sense of community that breaks down isolation and improves resilience. The wellbeing console includes metrics to evaluate this:

Engagement and participation metrics: Total Participants, Completion Rates, and Topic Popularity can help HR gauge employee interest in group topics, refining sessions based on participation.
Timelines and session details: The console provides insights into the most effective times for group sessions and preferred topics. One can schedule sessions at times of highest engagement and participation.

How the wellbeing console enhances employee support

The wellbeing console is a gold mine of information that can guide HR leaders to improve workplace wellbeing. Here are a few ways the wellbeing console enhances employee support:

Invaluable insights: The console provides data-driven insights for real-time intervention. HR can use console data to monitor engagement trends and proactively offer support where needed, no names are shared.
Targeted employee programs: This tool enables HR to create customized mental health programs that reflect employee needs.
Building a proactive mental health culture: The Wellbeing Console supports HR in fostering a proactive approach to mental health. As HR leaders learn to understand the console and employee wellbeing, programs can be more optimized to the needs of the team, leading to higher employee satisfaction.

Conclusion

The Wellbeing Console serves as a powerful tool for HR leaders committed to fostering workplace mental health. By providing comprehensive insights through mood analytics, emotional health assessments, and engagement metrics, it enables data-driven decision-making for employee support programs.

The console's ability to track individual progress while maintaining confidentiality makes it an invaluable resource for modern workplaces. Through features like coaching session analytics and group participation metrics, HR leaders can effectively monitor and enhance their wellbeing initiatives. Ultimately, the Wellbeing Console transforms how organizations approach mental health support, creating more resilient and emotionally healthy workplace environments.

FAQs:

How does the Wellbeing Console help track employee mental health engagement?

The console provides real-time metrics on mood analytics, participation rates, and emotional health assessments, allowing HR leaders to monitor program effectiveness and employee engagement through visual dashboards and data insights.

What key metrics should HR leaders focus on in the Wellbeing Console?

Focus on mood check-in rates, emotional health assessment completion, and coaching session engagement while monitoring risk zones for anxiety, depression, and stress to ensure timely intervention.

How can HR leaders use the Wellbeing Console to improve mental health programs?

By analyzing engagement trends and employee feedback through the console, HR can identify popular wellness topics and preferred session times while tracking program effectiveness through participation metrics.